Overview
Security questions provide an extra layer of account protection and can be used to verify your identity if you forget your password or need to reset it. You can update your security questions at any time to enhance your account’s security.
How to Change Security Questions
- Log in to your account.
- Navigate to My Account → My Profile → Settings.
- Click Security Questions.
- Select the question you want to update from the dropdown menu.
- Enter your answer in the provided field.
- Repeat steps 4–5 for any additional questions you wish to change.
- Click Save to apply your changes.
⚠️ Important: Choose answers that are memorable to you but difficult for others to guess. Avoid using publicly available information such as your mother’s maiden name or birthdate.
Tips for Strong Security Questions
- Use answers that are unique and not easily guessable.
- Avoid simple or common answers (e.g., “1234”, “password”).
- You can use a passphrase or combination of words that only you would know.
- Keep a secure record of your answers in case you forget them.
Troubleshooting
- Unable to update questions?
- Ensure all fields are completed.
Check that your answers meet any system-specific character or length requirements.
Forgot answers to current security questions?
- Use the password reset option to regain account access and update your security questions.
? Tip: Review your security questions periodically and update them if you feel the answers may have been compromised.
Changing Security Questions – Quick Reference
| Step | Action | Notes / Tips |
|---|---|---|
| 1 | Log in to your account | Ensure you are using your registered credentials |
| 2 | Navigate to My Account → My Profile → Settings | Access your personal account settings |
| 3 | Click Security Questions | Opens the security questions management page |
| 4 | Select a question from the dropdown menu | You can update one or multiple questions |
| 5 | Enter your answer in the field provided | Choose answers that are memorable but not easily guessed |
| 6 | Repeat steps 4–5 for additional questions | Optional; update all questions for added security |
| 7 | Click Save | Applies your changes immediately |
Best Practices for Security Questions
| Tip | Description |
|---|---|
| Use unique answers | Avoid using easily guessable info like birthdays or common names |
| Memorable but secure | Use a passphrase, combination of words, or personalized answer |
| Avoid simple answers | Do not use “1234”, “password”, or other obvious responses |
| Keep a secure record | Store answers safely in case you forget them |
| Review periodically | Update your security questions if you feel they may have been compromised |
? Reminder: Security questions are part of your account’s protection. Updating them strengthens your account security and ensures you can recover your account if needed.